We help you reach your clients and users wherever they are, using the tools you need to get there.
We help you reach your clients and users wherever they are, using the tools you need to get there.
Communicating with your audience authentically and with the big picture in mind can transform the way they interact with your brand. And every interaction they have with you informs their opinion and behavior. Our expertise helps you shape and guide these interactions, whether they’re on social media, in the press or IRL.
We’re committed to achieving excellence, exemplifying authenticity, leading with integrity and transparency, and working collaboratively, respectfully and successfully.
When we work and live as our authentic selves, we uncover valuable perspectives and truths from our experiences and communities.
True authenticity leads to transparency. We encourage our clients to be completely open with us. As your advocates and confidantes, we promise to do
the same.
On a foundation of authenticity and trust, we work side-by-side with you to help you achieve your goals.
Work-life balance is embedded in our company culture. We’ve established a four-day workweek, year-round, so we can come to the table energized, focused and ready to achieve your goals.
Charities We Champion
We have a deep understanding of the business development process and a proven track record of success in a variety of industries. Our team can help you get to the bottom of “who you are” using a variety of brand exploration tactics. These include market research, short- and long-term business planning, sales and marketing strategy development, customer relationship management and landscape intelligence and analysis.
You have a story to tell; a product to sell; an impression to make. It is uniquely you which means you need a strategy that is just as unique. We take the time to get to know you, interview key stakeholders about your brand’s perspective and voice, and work hand-in-hand to develop a strategic plan with clear objectives that take you to the next level. Together, we will clarify and solidify your brand’s priorities and equip you with the tools to communicate these through every aspect of your public-facing experiences.
We understand that the media can be a powerful tool for businesses, and we are here to help you use it to your advantage. We take the time to get to know your business and goals – as well as the competitive landscape and the current industry conversations – then we work with you to develop a media relations strategy with clear objectives and tactics that will help you achieve your desired results and build positive, long-lasting relationships with the media.
Your own digital platforms are the first places many consumers will “meet” your brand, and according to statistics, you only have seven seconds to make a good first impression. We’re here to help you make the right first impression with an active, dynamic and polished website. Using our expertise in user experience design, search engine optimization and tech, we build websites that guarantee your first impressions will be memorable.
As a leader in your organization, you’re an expert in your field. We position you as someone your industry peers look to as their North Star. To do this, we use your expertise to connect you with people who need to hear what you have to say, across a variety of mediums. We prepare you to handle difficult questions, stay on message, and project a positive image.
Aligning yourself with like-minded partners helps you reach new audiences, grow your business, and boost your brand affinity. That said, sponsorship and partnership marketing can be complex and time-consuming. We dive in, research, reach out, and present relevant opportunities that help amplify your story, helping you to increase brand awareness, enhance your credibility, generate leads and sales, and improve ROI.
A Search Engine Optimization (SEO) and Search Engine Marketing (SEM) strategy is essential to the success of your business. Our team will audit your site and through on-page and off-page optimization, develop and implement a strategy to increase your site visitors, build brand awareness and visibility, and boost consumer education, online leads, and sales.
A company crisis is stressful and we are here to help you through it. An emergency can strike at any time, and when it does, it is important to activate as quickly as possible to protect your company's reputation and minimize damage to your business. We understand that every situation is different, so we will work with you to develop a crisis communications plan that is tailored to your specific situation.
We can also develop a crisis communications plan that outlines your response to a variety of potential crises, so that if things do go awry, you’re one step ahead and in a better position to navigate the situation.
There’s nothing like word-of-mouth to sell your product or service. We connect you with relevant experts, tastemakers, celebrities and social media influencers to add third-party perspectives and showcase your brand in front of new audiences. We understand that influencer marketing is a complex and ever-changing field which is why we take a data-driven approach. We use our proprietary influencer marketing platforms to identify and vet influencers, track their performance, and measure the ROI of our campaigns.
We believe in the power of the live experience. The best events capture the interest of consumers and inspire them to take action by engaging and evangelizing. It’s through this lens that we conceive, design, and execute events and real-world moments that create the link between digital and social, idea and action. Events can be a powerful tool for building relationships, generating leads, increasing traffic, and driving sales which is why we are committed to creating events that are both memorable and effective.
Consumers want to know what you stand for and see that support in action. As an agency, we play an active role in bridging cultures and lifting up the communities we, and those we care about, are a part of. We are committed to helping our clients – and one another – create a more inclusive and equitable world. Whether it’s facilitating conversations around racial equity and justice within the Black community, or validating the need for equality and support for LGBTQ+ youth, or reinforcing a commitment to responsible and sustainable operations, we develop strategic plans that are tailored to your specific needs, and we execute these plans with precision, attention to detail and sensitivity.
We pride ourselves on the diversity of our client roster.
The network that we have cultivated allows us to keep a pulse on ever-evolving conversations - earned, owned and digital - to strategically create a variety of potential avenues and angles to explore on an ongoing basis.
We believe that the audience for your story should not be limited to your primary industry. Our broad experience allows us to expand the network that we tap into regularly, no matter the discipline. Here is a snapshot of the clients we’ve worked with on projects big and small, project-based and long-term.
Ryan has nearly two decades of communications and marketing experience, working with brands and organizations like National Park Foundation, Target, TED, Levi Strauss & Co., Canon, The Walt Disney Company and others from the consumer, nonprofit, entertainment, tech and travel industries. Throughout his career, he has played an integral role in some of his clients’ most celebrated work, including The Gun Shop for States United to Prevent Gun Violence, #TheUnknowns for Canon, Vets Fight Hate for Southern Poverty Law Center and #StopTheRobbery for UN Women.
Along the way, he’s picked up over three dozen Cannes Lions, Effie Awards, PRSA Big Apple Awards, Shorty Social Good Awards, She Runs It Awards and Tony Awards for himself and clients, and has placed executives on the Forbes 30 Under 30 and HSMAI Top 25 Extraordinary Minds lists.
Ryan is an avid runner, having raced in the 2021 New York City Marathon and the 2022 Los Angeles Marathon. In 2023, he will add the Chicago Marathon to the list, as well as a return to the NYC Marathon. He is also a devoted Swiftie, has been since the beginning and will defend ‘reputation’ with everything he’s got. He splits his time between Harlem and the Catskills with his husband, Mark, and their dog - Otto.
Whitney has spent nearly her entire career in live entertainment marketing, working on over 75 properties on and off-Broadway, across the country, and across the pond. She began her profession in broadcast communications working in radio and managing live concert events. In 2003, she entered the theatrical space and spent five years as Marketing Manager for Paper Mill Playhouse, the award-winning, non-profit regional theater in Millburn, NJ. In 2008, she made the jump to commercial theater overseeing the marketing efforts for several Broadway and touring productions.
As the Associate Director of Content & Community at Serino Coyne, she led the interactive department at Broadway’s largest advertising agency. Her team of content creators provided cross-platform social media strategy, community management, video production, and more, to deliver comprehensive digital marketing campaigns for live entertainment brands and award shows, including the Tonys and the Oliviers. She is a proud member of the team that won the 2016 Webby and People’s Voice Award for their digital strategy and execution surrounding the 69th Annual Tony Awards.
After spending 18 years in NYC/NJ, Whitney returned to her hometown - Buffalo, NY - with a collective 23 years of marketing and digital strategy experience in the nonprofit, live entertainment, and experiential spaces. She proudly serves on the Board of Directors of the Buffalo Maritime Center and is an active member of the Amherst Central School District.
Whitney has a passion for people, podcasts, Netflix comedy specials, all genres of music, and a great cup of tea. Her heroes: Howard & Beth Stern, Glennon Doyle & Abby Wambach, and her parents.
With over 15 years of experience in digital marketing, Mark has consistently delivered passion and dedication to a broad spectrum of national and regional client industries - including technology, travel, entertainment and culture. Leading teams in the development and execution of 360° digital campaigns, Mark elevated the way companies like Marriott International, General Electric, One World Observatory and The Broadway League planned and launched digital strategies. A few times, he was able to tap into his love of theater and oversee the marketing campaigns for Tony-winning productions in the four biggest categories – Best Musical, Best Play, Best Revival of a Musical, Best Revival of a Play.
Before officially joining the Otto & Friends team, Mark served as Part Team Lead at LG Electronics North America, where he managed the strategic development and execution of award-winning organic and paid campaigns across LG North America’s social channels - highlighting LG’s full suite of products including home electronics, home appliances and mobile. Under his leadership, the team transformed the brand's social voice and implemented creative brand guidelines to establish a consistent tone and look across paid and owned platforms.
When Mark is not enjoying the musical sounds of Ella Fitzgerald and Whitney Houston, on vinyl of course, he is planning the next family adventure with his husband, Ryan, and their dog - Otto.
Eric has worked extensively with the nation’s leading advertising agencies for live entertainment events. He has successfully launched and reinforced campaigns for 100+ productions, events, and properties including: Disney on Broadway (Lion King, Aladdin, Frozen); Lincoln Center Theater; Manhattan Theatre Club; Park Avenue Armory; Phantom of the Opera, and Wicked; as well as The Tony Awards, Obie Awards, and Olivier Awards.
Eric is inspired to work on projects that encourage creativity, foster community, and inspire a love for our planet; he does this through his work with small businesses, personal brands, and political campaigns. He is also the co-creator of Sockz Studio, a production studio which uses found-objects and upcycled materials as the primary medium. Sockz Studio’s short film “Orbie” was featured in The New York Times’ “5 Things To Do This Weekend” in 2022. Their adaptation “Little Speckled Frogs” (2021) was an official selection of Best of BAMkids Film Festival and Children’s Film Festival Seattle, where it was awarded Best Art Direction. They also received a 2021 Telly Award for their retelling of the classic, “Three Little Pigs.”
Eric finds himself at home in both New York City and Miami and is frequently found staring affectionately into nature.
SOCIAL MEDIA
Our motto is “post with a purpose.”
We understand that social media is a powerful tool for businesses, and we are here to help you use it to your advantage. We will work with you to develop a social media and content strategy that is tailored to your business, your target audience, and your goals.
From ideation to campaign development to community management, our team provides strategic thinking and execution that integrates your social media presence with your website and public relations efforts, amplifying your voice across every channel.